Clientsphere LLC (“Client Link,” “we,” “us,” or “our”)

1. Overview
Clientsphere LLC operates the Client Link CRM platform at www.clientlinkcrm.com (the “Platform”), which is powered by GoHighLevel technologies. This Privacy Policy explains how we collect, use, store, and protect your personal information. If any issue is not addressed here,

By using our Platform, you acknowledge and agree to this policy. If you disagree, please discontinue use.

We may update this policy at any time, with revisions effective upon posting.

2. Information We Collect
Two categories:

Personal Information – Includes your name, email, address, phone number, company name, job title, payment data, login credentials, and any other data that identifies you.

Non‑Personal Information – Covers aggregated/anonymous data, such as IP address, browser/device info, usage data, and cookie data.

We collect information via:

Directly from you – When you register, submit forms, contact us, make purchases, or use live chat or support systems.

From third-party sources – Including marketing tools, public data providers, and event registration platforms.

Automatically – Through cookies, web beacons, pixels, server logs, analytics tools (like Google Analytics), and mobile identifiers.

3. How We Use Your Information
We use personal information to:

Deliver services – To provide and maintain the Platform, process transactions, verify your identity, detect fraud, and improve performance.

Communicate – To send service-related alerts, confirmations, billing notices, support responses, and marketing messages (with your consent).

Enhance functionality – Through A/B testing, product development, analytics, and UX optimization.

Business operations – For billing, collections, legal compliance, audits, and enforcement of our Terms.

4. Data Retention
We retain Personal Information only as long as needed for legal, tax, accounting, or legitimate business purposes. Following that, data is securely deleted or anonymized. Retention periods may vary depending on your use and jurisdiction

5. Security of Your Data
We implement industry-standard security measures (encryption, firewalls, access controls) and require third-party vendors to do the same. However, no system is entirely secure. If you believe your data is compromised, contact us immediately at [email protected] or (954) 488-3635.

6. Sharing Your Information
We may share your data with:

Affiliates and service providers – For hosting, CRM, analytics, payment processing, email, security, and customer support.

Marketing & advertising partners – To customize and measure ad performance.

Social integrations – Where you connect your account with third-party platforms like Facebook, Google, or YouTube.

Legal authorities – When required by law or to protect our rights or property.

Mergers or sales – In case of corporate transaction.

Your consent – Where explicitly provided.

We do not sell your personal data. Phone numbers are shared only with your explicit written permission.

7. Children’s Data
We do not knowingly collect data from anyone under 16. If discovered, the data will be deleted. Contact us if you believe a minor has submitted personal information.

8. Cookies & Tracking
Our use of cookies, pixels, and similar technologies is described more fully in our Cookie Policy. Cookies enable us to authenticate users, remember preferences, measure analytics, target ads, and perform security checks.

9. Do‑Not‑Track Signals
The Platform does not currently honor “Do Not Track” browser signals.

10. Your Privacy Rights
Depending on your jurisdiction:

Access, update, or delete personal information.

Object to or restrict processing (e.g., marketing).

Withdraw consent where applicable.

Opt out of marketing or data-sharing.

EEA/UK residents also have rights regarding portability, objection, restriction, and lodging complaints. California residents have additional rights under CCPA/CPRA. To exercise rights, email [email protected] or contact via the Platform.

We verify identity before responding; some data may remain due to legal requirements.

11. International Data Transfers
We operate internationally. Data may be transferred outside your country, including to the U.S., with appropriate protections such as EU-U.S. Data Privacy Framework compliance.

12. Links to Other Sites
Our Platform may link to third-party sites, which have independent privacy policies. We are not responsible for their practices.

13. Updates to This Policy
We may update this policy; changes take effect upon being posted. Substantial updates will be communicated. Continued use after changes indicates acceptance.

14. Contact Us
Clientsphere LLC / Client Link CRM
Email: [email protected]
Phone: (954) 488‑3635

Where this Privacy Policy is silent, GoHighLevel’s Privacy Policy (https://www.gohighlevel.com/privacy-policy) will govern to the extent applicable and permitted.

Last Updated: January 22, 2025